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Good for you!  If you are reading this post, then you are most likely considering hiring a website developer OR better yet… you have already done so.  I originally started this conversation in my previous post:  Small Business Marketing: Do I Need  A New Website?  Hiring a professional to build your website is usually the best solution simply because of how important a website is to a business.

If you as a business owner are good at what you do, then let a web professional do what they do well.  For example, I’m a Digital Marketer, and although I know how to swing a hammer, I would not consider building my own house.

OK, so we already know that hiring a professional makes the most sense.  This article will be the next step… I will explain below HOW to manage the relationship with your web developer.

Do It With Me.

No matter how you were sold, a positive website experience and final product approval will require a “do it with me” and not “do it for me” campaign.  If you want the website to properly represent your business, you will have to be involved in the website build process.


communicationHopefully, communication was a priority asset you considered when hiring a web developer.  Again, in case I’m not clear, it’s super-duper important.  Communication is crucial for meeting a completion timeline, proper design of the site, content of the site, and nearly everything else that I can think of.  Below are some communication tips:


Building a website takes time.  If you want your website done right, then don’t expect to meet the estimated completion date.

Provide Content.

taking notesA generic looking website that contains stock images can look unappealing to a visitor.  Therefore, it is a business owner’s best interest to provide all or much of the content for their website.  If you don’t provide the content, then your website provider will most likely do it for you using stock and generic content.  Therefore it is a business’ best interest to always provide your web specialist these items below:


During web development, you should be receiving mock-ups and approvals from your partner.  Instead of just saying, “I don’t like it”, provide useful information and help your web specialist create something that fits what you may like.

You Determine When It’s Live. everythingBefore you sign off, do your diligence and make sure everything is correct:


Performance?  Have them setup Google Analytics for you so you can track performance.
Monthly Maintenance? Clearly identify what you get for monthly changes/maintenance.
Hosting?  Who do you contact about hosting/domain issues?  Do they take care of your site if it goes down? It is a good idea to have this conversation with your web developer before something happens.